Terms & Conditions

  • In the event that you arrive late for your appointment we will do our utmost to provide you with the best possible service in the time remaining, subject to our ability to meet our obligation to the next client.
  • If your treatment is changed due to lateness, the charge made is for the treatment that has been booked. A credit card number will be required to confirm appointments exceeding 1hour.
  • In order to offer to clients a high level of service, our therapists prepare for all appointment in advance. We therefore ask clients to note the following cancellation policy: Appointments cancelled with less than 24 hours notice – a 50% charge is made, same day cancellation and appointments which are missed completely will be charged at 100%.
  • Please note some allergies, injuries, skin complaints or infections may affect the treatment/treatments that we are able to offer you. We reserve the right to request a doctor’s note for certain health conditions/issues in cases of potential cross infection. We also reserve the right to refuse treatment until a doctor’s note has been obtained, in this case we will do our best to offer an alternate treatment however on some occasions this may not be possible.
  • Anyone under the age of 16 must be accompanied by a parent or guardian.  The parent or guardian must fill out and sign the consultation card on behalf of the minor and be present at all times during the treatment.
  • Certain treatments may not be suitable for certain age groups and carry their own age limit.  If we feel this applies to you, we will offer an alternative treatment where possible.
  • To preserve a peaceful atmosphere we request that all mobile phones are switched off before entering the Cedar Therapy Salon. Thank you for your understanding.
  • Please note – in consideration to other clients at Cedar Therapy and for the Health and Safety of children we ask clients not to bring children into the salon during their appointments.
  • We regret that we are unable to offer wheelchair access to the treatments rooms and apologise for any inconvenience this may cause. However, manicures and make up are available in the Cedar lounge on the ground floor.

Cedar Therapy is where science meets nature and beauty begins.